In the face of an increasingly tech-driven workplace, there’s been a rise in the need for human capabilities that can’t be replicated by machines. These include creativity, emotional intelligence, and interpersonal skills such as negotiation, which can drive the competitive edge in business. Collaborative negotiation places the human element at the center of all dealmaking and mediation, ensuring all parties involved feel they have a sense of control and that the outcome is a win-win situation. It also fosters transparency and trust, separates the people from the problem, and sets the tone for future conflict resolutions.

In the Negotiation Strategies online program from the Yale School of Management Executive Education, you’ll gain the practical skills and theoretical knowledge to effectively negotiate in any situation. Over the course of six weeks, you’ll explore the principles of negotiation and learn how to turn an opponent into a negotiation partner. Whether you’re negotiating contracts and agreements, influencing major organizational decisions, or looking to better maintain relationships with clients and colleagues, you’ll benefit from developing a robust, but considerate, style of negotiation.

This program is designed for business professionals aiming to improve their negotiation, strategic communication, conflict resolution, and management skills, as well as enhance their ability to make deals and better understand how to resolve issues like disclosure. Professionals such as business owners, executives, directors, and managers who need to negotiate contracts and agreements such as job offers, promotions, asset purchases, or resource allocations will benefit from the tools and techniques covered during the course of this program. Those in roles such as product management, sales and marketing, business development, contract management, and procurement will find particular value in this program. Aspiring leaders, team and project managers, and specialists such as lawyers and accountants, can also use the techniques to effectively manage stakeholders and client relationships.