“Increased movement and mobility of people has accelerated cultural diversity in the workforce. Organizations and leaders are positioned to ensure that employees – no matter their race, ethnicity, sexual orientation, or religion – are treated fairly. But in reality, ideas, intent, and action are often disconnected.

Inclusion in today’s workplace is an important measure that directly impacts not only the balance sheet but also talent retention. If, and when, employees don’t feel heard, accepted, or truly valued, they’re far less likely to remain at a company. With trends like The Great Resignation in full swing, employers are trying to resolve the retention issues upending the job market. But increased pay and elevated role titles aren’t enough; inclusion is the essential third factor, and it starts with leaders who build wellbeing and openness into their organization’s DNA.

This eight-week course from the London School of Economics and Political Science (LSE) provides you with insights from behavioral science that will enable you to create a more resilient and collaborative organization. Leveraging an inclusive approach to leadership, you’ll learn how to implement practical and effective solutions to problems caused by entrenched bias, heuristics, and groupthink. With insights from Dr Grace Lordon, founder of The Inclusion Initiative (TII) at LSE, you’ll develop keen interpersonal and relational skills to improve search and hiring processes, mitigate poor conduct, and ensure career opportunities across the board.

This online certificate course is designed for managers who would like to better understand and lead their teams, and are interested in the behavioral science approach (which focuses on motivations, group dynamics, and attitudes) to overcoming barriers to inclusion. Leaders will gain the tools to create an inclusive organizational culture that promotes fair opportunities, while driving meaningful conversations about DEI in the workplace. Human resources professionals and project and operations managers with the intention of becoming an expert on DEI will gain the knowledge to improve their professional and leadership skills to foster inclusion and wellbeing in their teams. In addition, anyone who would like to shift their career focus and transition into the DEI space may use this course as a stepping stone toward a new position in this crucial area.”